Privacy Policy

Effective Date: 4/15/2026

Missed Call Booked (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy.

This Privacy Policy describes how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Phone number
• Email address
• Business name (if applicable)

Communication Data

• SMS messages sent to and from our platform
• Responses to automated or AI-generated messages

Technical Data

• IP address
• Browser type
• Device type
• Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use the information we collect to:

• Respond to missed calls via SMS on behalf of businesses
• Communicate with you regarding inquiries or services
• Send appointment confirmations and follow-ups
• Improve our AI system and service performance
• Maintain security and prevent fraud

3. SMS Communications & Consent

By providing your phone number, you consent to receive SMS messages from Missed Call Booked or businesses using our platform.

These messages may include:

• Responses to missed calls
• Appointment scheduling messages
• Service-related follow-ups

Message and data rates may apply. Message frequency may vary.

You can opt out at any time by replying:

• STOP to unsubscribe
• HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in the following situations:

• With service providers that help operate our platform (such as SMS delivery providers)
• To comply with legal obligations
• To protect our rights, users, and prevent fraud

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

7. Your Rights

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of communications at any time

To make a request, contact us at: privacy@missedcallbooked.com

8. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve website functionality
• Analyze traffic and usage patterns

You can disable cookies through your browser settings.

9. Third-Party Services

We may use third-party services (such as SMS providers, CRM systems, and analytics tools) to operate our business. These third parties have their own privacy policies governing the use of your information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have any questions about this Privacy Policy, you can contact us at:

Email: privacy@missedcallbooked.com
Phone: 513-291-3474